Data

Declining Sales in Korea’s Luxury Category: Insights from Card Transaction Data

Declining Sales in Korea’s Luxury Category: Insights from Card Transaction Data
I kyung Park
Sep 1, 2023

Summary

  • Market Trend: Korean luxury category sales are declining due to rising prices and changing consumer preferences.
  • Data Insight: Aicel Technologies’ card transaction data shows a reduction in luxury spending across both offline and online platforms.
  • Consumer Preference: Younger consumers are moving away from conspicuous consumption trends.
  • Economic factors and fashion trends are influencing luxury retail dynamics in Korea.

Rise and now falls

The luxury retail market in Korea is experiencing a notable shift. Recent data indicates a decline in the sales share of luxury items in department stores and e-commerce platforms. This blog explores the factors behind this trend, with a particular focus on card transaction data provided by Aicel Technologies.

Current Trends in the Korean Luxury Market

Price Increases and Consumer Behavior

Over the past few years, luxury brands have been consistently raising their prices. Multiple price hikes each year have significantly impacted consumer spending habits. Despite the assumption that higher costs might drive the sales of luxury items due to their perceived exclusivity, the opposite has been observed. The luxury category’s share in total department store sales has been decreasing year-on-year, indicating a broader slowdown in this retail segment.

Aicel Technologies' Card Transaction Data Insights

Aicel Technologies provides detailed consumer transaction data, which reveals a clear decline in luxury spending. This data encompasses traditional offline department stores and cross-border luxury e-commerce platforms. Three prominent platforms—Balaan, Trenbe, and MustIt—have shown consistent decreases in transaction levels, especially among younger consumers who initially fueled their growth during the pandemic.

Changing Consumer Preferences

The departure of younger consumers from the luxury market is a significant trend. During the pandemic, these consumers entered the luxury segment, drawn by accessible price points and the allure of prestigious brands. However, recent fashion trends, such as the resurgence of “Old Money Looks,” suggest a shift away from brands characterized by conspicuous logos and overt displays of wealth. Brands like Gucci, which thrived on this model, are seeing reduced demand.

The Role of E-commerce in Luxury Retail

Pandemic Influence and E-commerce Boom

During the pandemic, e-commerce platforms for luxury goods saw a surge in popularity. With travel restrictions in place, consumers turned to online platforms to purchase luxury items at discounted prices. Balaan, Trenbe, and MustIt were particularly favored by younger demographics. However, the current decline in their transaction volumes indicates a shift in consumer behavior.

Lack of Differentiation

One factor contributing to the decline in e-commerce transactions is the lack of differentiation among these platforms. As the market becomes saturated, consumers are looking for unique experiences and value-added services that these platforms have failed to provide. This stagnation has led to a decrease in customer retention and transaction volumes.

Economic Factors Affecting Luxury Spending

High Base Effect and Economic Pressure

The high base effect from the previous year and increasing cost of living are also impacting luxury spending. As consumers face economic pressures, they are cutting back on discretionary spending, including luxury goods. This trend is reflected in both offline and online sales data.

Government Data and Market Analysis

Government data corroborates the findings from Aicel Technologies. The overall growth rate of sales in the luxury category has been sluggish despite continuous price increases. This trend highlights the complex interplay between economic factors and consumer behavior.

Conclusion

The decline in Korea’s luxury category sales is a multifaceted issue driven by rising prices, changing consumer preferences, and economic pressures. Aicel Technologies’ card transaction data provides valuable insights into these trends, revealing a shift away from luxury spending, particularly among younger consumers. As the market evolves, luxury brands and retailers must adapt to these changes to regain their footing.

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